Operations Management in the Hospitality Industry

Operations Management in the Hospitality Industry
ISBN-10
1838675418
ISBN-13
9781838675417
Category
Business & Economics
Pages
280
Language
English
Published
2021-06-10
Publisher
Emerald Group Publishing
Authors
Michelle, Peter Szende, Alec N. Dalton

Description

From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization.

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