Operations Management in the Hospitality Industry

Operations Management in the Hospitality Industry
ISBN-10
1838675434
ISBN-13
9781838675431
Category
Business & Economics
Pages
280
Language
English
Published
2021-06-10
Publisher
Emerald Group Publishing
Authors
Michelle, Peter Szende, Alec N. Dalton

Description

From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization.

Get the book

Amazon.com
Amazon.com
Search the book
eBay.com
eBay.com
Search the book

Other editions

Similar books

  • Operations Management in Hospitality Industry

    Operations Management in Hospitality Industry

  • Modern Hotel Operations Management
    Modern Hotel Operations Management
    By Michael Chibili, Shane de Bruyn, Latifa Benhadda

    Hiatt, J. M. & Creasey, T. J. (2003). Change management: The people side of change. Loveland: Prosci Learning Center Publications. Holt, D. T., Armenakis, A. A., Feild, H. s. & Harris, S. G. (2007). Readiness for organizational change: ...

  • Handbook of Hospitality Operations and IT
    Handbook of Hospitality Operations and IT
    By Peter Jones

    One of the earliest contributions to the research literature on hospitality systems was that made by Livingstone and ... Systems theory and analysis can be applied to any industry, not just hospitality, and hospitality operations can be ...

  • Hospitality Management, Strategy and Operations
    Hospitality Management, Strategy and Operations
    By Lynn Van der Wagen, Anne Goonetilleke

    The text helps students develop the professional skills necessary to ensure quality products and services in all hospitality operations.

  • Hotel Operations Management
    Hotel Operations Management
    By David K. Hayes, Jack D. Ninemeier, Allisha A. Miller

    This accurate book will give prospective hotel managers insight into all of the procedures effective managers use to ensure their hotel's--and their own--success.

  • Hotel Operations Management
    Hotel Operations Management
    By David K. Hayes, Jack D. Ninemeier

    Special features of the book include: "This Chapter at Work," an introduction to each chapter's content "Chapter Outlines," to make it easier to find essential information "Hotel Terminology at Work," extensive definitions of important ...

  • Cruise Operations Management: Hospitality Perspectives
    Cruise Operations Management: Hospitality Perspectives
    By Philip Gibson

    The structure of the book is designed so the reader can either build knowledge cumulatively for an in-depth knowledge of managerial practices and procedures onboard a cruise ship, or they can ‘dip in’ and make use of specific material ...

  • Hotel Management and Operations
    Hotel Management and Operations
    By Michael J. O'Fallon, Denney G. Rutherford

    S. Schmidgall and J. D. Ninemeier, “Budgeting Practices in Lodging and Food Service Chains: An Analysis and Comparison,” International Journal of ... Lasky, “An Rx for Hotel Health,” Lodging Hospitality, 44, 6 (May 1988): 75–77. 4W.

  • The International Hospitality Business: Management and Operations
    The International Hospitality Business: Management and Operations
    By Lawrence Yu, Kaye Sung Chon

    This book is a compilation of the most current research in global operations. It examines new developments, new management co

  • Handbook of Hospitality Operations and IT
    Handbook of Hospitality Operations and IT
    By Peter Jones

    Handbook of Hospitality Operations and IT provides an authoritative resource for critical reviews of research into both operations and IT management.