People do not buy products or even services; they purchase the total experience that the product or service provides. This book brings together established and emerging international scholars to provide systematic reviews and illustrative cases drawn from tourism, leisure, hospitality, sport and event contexts. The book provides a useful framework for focusing the goals and associated methodologies of future research efforts and for implementing the results of these efforts.
An essential read for all leisure and tourism experts, this educational book analyzes and explains demographics, global supply and demand, globalization, intercultural behavior and mobility to help you forecast future consumer needs.
Offers a unique insight into these growing areas of the tourism industry looking at their interaction, market profiles, advantages and their effects on the environment. Gayle Jennings, Griffith University, Australia.
Specifically, this text includes a multi-cultural perspective to highlight the unique attributes leisure brings to women, the role of women in leisure entrepreneurship, and the creation of supportive, inclusive environments to enhance ...
They consider visiting a major attraction (peak experiences), eating a gelato, and using transportation (supporting experiences) as an experience. They acknowledge the existence of staged experiences. Similarly, from an examination of ...
Connell, R. W. (1987) Gender and power. Cambridge: Polity Press. Cresswell, T. and Uteng, T. (2008) 'Gendered mobilities: Towards an holistic understanding', in T. Uteng and T. Cresswell (eds), Gendered mobilities.
Carefully examining the challenges of meeting fast-developing consumer demands and preferences, this enlightening Handbook captures the difficulties involved in providing optimal service experiences.
Melbourne: Pearson Education. Lipschultz, J.H., and M.L. Hilt. (2002). Crime and Local Television News: Dramatic, Breaking, and Live from the Scene. Mahwah, NJ: Lawrence Earlbaum. Littlejohn, S. (1991). Theories of Human Communication.
In this classic analysis of travel and sightseeing, author Dean MacCannell brings social scientific understandings to bear on tourism in the postindustrial age, during which the middle class has acquired leisure time for international ...
Concluding with a summary of the areas for future research, this is a key resource for researchers, particularly those interested in experience value and co-creation, as well as a useful read for students of tourism and related industries.
Several years ago, Robertson (2001) noted that tourism researchers needed to more clearly differentiate between the impact of travel experiences on older people and that of younger tourists. Robertson (2001) posed this question: 'Is ...