This e-book examines the notion of trust in a healthcare setting - from the micro level of trust between an individual patient and clinician, between one clinician and another, or between a clinician and a manager; to the macro level which includes patient and public trust in clinicians and managers, healthcare organizations or healthcare systems in general. The e-book provides a comprehensive overview of the literature, as well as in-depth case studies from a broad geographic perspective.
While presenting a diversity of topics and opinions, the authors of this volume agree upon a few principles. The trust famine will have dire consequences if it continues unchecked. Healthcare leaders can take measures to improve trust.
This book tells us how to do it. Read it!"--Leland Kaiser, founder, Kaiser & Associates "This book encourages us to recenter our work on core values and the patients and communities we serve.
This unique book explores the importance of trust, how it is lost and won and the extent to which trust relationships in health care may have changed.
Kao, A., Green, O., Zaslavsky, A., Koplan, J. and Cleary, P. (1998b) Patients' trust in their physicians, Journal of General Internal Medicine, 13(10): 681–85. Keating, N., Green, O., Kao, A., Gazmararian, J., Wu, V. and Cleary, ...
McCulloch P, Altman DG, Campbell WB, Flum DR, Glasziou P, Marshall JC, et al. No surgical innovation without evaluation: the IDEAL recommendations. The Lancet. 2009;374(9695):1105–12. Untreated Syphilis. Archives of Internal Medicine.
In addition to the report, the book contains 15 papers by experts in the field of for-profit health care covering a broad range of topicsâ€"from trends in the growth of major investor-owned hospital companies to the ethical issues in for ...
This timely work will be of interest to organizations and occupational sociologists, human resource workers, social psychologists, and students of management courses.
Perspectives from organizational theory, social psychology, sociology and economics are brought together in this volume to provide a broad coverage of trust, including the psychological and social antecedents of trust.
This book recommends a mix of approaches to health education improvement, including those related to oversight processes, the training environment, research, public reporting, and leadership.
The recommendations of Improving Diagnosis in Health Care contribute to the growing momentum for change in this crucial area of health care quality and safety.