Online Consumer Behavior: Theory and Research in Social Media, Advertising, and E-tail

Online Consumer Behavior: Theory and Research in Social Media, Advertising, and E-tail
ISBN-10
1848729693
ISBN-13
9781848729698
Category
Business & Economics
Pages
366
Language
English
Published
2012
Publisher
Routledge
Author
Angeline Close

Description

Social media (e.g., Facebook, LinkedIn, Groupon, Twitter) have changed the way consumers and advertisers behave. It is crucial to understand how consumers think, feel and act regarding social media, online advertising, and online shopping. Business practitioners, students and marketers are trying to understand online consumer experiences that help instill brand loyalty. This book is one of the first to present scholarly theory and research to help explain and predict online consumer behavior.

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