Fixing the Fighting: A Guide to Using Mediation in Settling Disputes and Resolving Conflict in the Workplace, in Organisations, and...
- ISBN-10
- 1860762697
- ISBN-13
- 9781860762697
- Category
- Arbitration, Industrial
- Pages
- 147
- Language
- English
- Published
- 2003
- Author
- Brendan Schütte
Description
Mediation empowers those involved in a dispute to solve their own issues and to learn in the process. It is a truly 'adult' way of dealing with problems. This briefing aims to provide an introduction and overview of the use of mediation in dispute and conflict resolution in workplaces, organisations and business.
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