James K. Todd. “Whatever you say; the customer is always right. Would you like to see our wine list?” “Mark!” “OK. A bagel and a cup of coffee. ... We get those fresh from Houston weekly.” “The first bite's a little tough, Mark.
This Report of the audit by the Australian Universities Quality Agency (AUQA) of Tabor College Incorporated (Tabor Adelaide or the College) provides an overview, and then briefly details the Audit Panel's main findings, and its ...
品質管理與管制
ISO 9000国际标准术语词典
MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 11E helps you learn on your terms. This edition presents the latest developments in the field as you examine fundamental principles, criteria and the historic underpinnings of total quality.
European Director's Guide to Quality Management
Quality Assurance of Ultrasound Imaging Systems
Prepare for success in quality management today with this leading text that focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria.
Managing for Quality and Performance Excellence
The Management and Control of Quality