Victims, Villains and Heroes: Managing Emotions in the Workplace
- ISBN-10
- 1882888634
- ISBN-13
- 9781882888634
- Category
- Family & Relationships
- Pages
- 160
- Language
- English
- Published
- 2002-03
- Authors
- Don Phin, Loy Young
Description
We are all actors in a play, for which the stage is set every day, in every workplace. Owners, managers, employees, customers and suppliers are all part of the constant, swirling emotional drama, a drama we call The Plot, involving victims, villains and heroes. This book explains how to step out of emotional dramas in the workplace.
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Other editions
-
- 2019-08
- 168 pages
- Paperback
- -
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