Case Studies for Organizational Communication: Understanding Communication Processes

ISBN-10: 1931719128
ISBN-13: 9781931719124
Category: Business & Economics / Business Communication / General
Pages: 403
Language: English
Published: 2004
Publisher: Roxbury Publishing Company
Authors: Joann Keyton, Pamela Shockley-Zalabak

Description

In order to demonstrate formal and informal communication practices in a variety of organizational processes, Keyton (communication studies, University of Kansas) and Shockley-Zalabak (communication, University of Colorado) provide 33 cases that use verbal, nonverbal, written, and electronic channel

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