Health Coaches: Scoring Big Gains in Disease Management ROI

ISBN-10
1933402199
ISBN-13
9781933402192
Category
Medical
Pages
35
Language
English
Published
2005-05
Author
Healthcare Intelligence Network

Description

With disease management a hedge against escalating healthcare costs, the health coach is a key player on the team of professionals encouraging health plan members to take charge of their health. Structuring health coaching programs to improve disease management outcomes was the theme of a March 2005 audio conference sponsored by the Healthcare Intelligence Network (HIN). In this special report, "The Role of Health Coaches in Disease and Care Management," HIN's panel of experts described how health plans and disease management companies can best utilize health coaches, who encourage members to participate in a personalized plan that complements a physicians prescribed treatment. You'll hear from Danielle Butin, director of health services at Oxford Health Plans, a United Healthcare company, Kerry Little, senior health coach with Duke University Medical Center and Roger Reed, executive vice president, chief health officer at Gordian Health Solutions on how their organizations have structured their health coaching programs to improve disease management outcomes. This 35-page report is based on the March 23, 2005 audio conference "The Role of Health Coaches in Disease and Care Management," during which Butin, Little and Reed described their health coaching programs and the impact the programs have had on patient outcomes. You'll get details on: -motivating and training health coaches; -health coach responsibilities; -keeping members in health coaching programs; -coaching diverse populations; and -coaching for specific diseases. Table of Contents The Health Coachs Role in Disease and Care Management -Health Coaching and Self-Management in Managed Care -Motivating Health Coaches -Training Health Coaches -Self-Confidence Breeds Self-Efficacy -Transitions-in-Care Coaching Program -Living with Diabetes Self-Management Program -Reducing Chronic Pain Self-Management Program -Options for Living Self-Management Program -Telephonic Coaching for Emphysema PatientsUsing New Models to Transform Healthcare -Coaching a Culturally Diverse Population -Health Coach Responsibilities -Motivational Techniques for Health Coaches -Health Coach Toolkit -Keeping Participants in a Coaching Program -Involving Family in the Coaching Experience -Measuring the Impact of Effective Coaching -10 Tips for Motivating MembersThe Value of Health Coaching to Employers -Gordians Health Coach Model -Components of a Typical 12-Month Intervention -Printed Support Materials -Key Components of the Coaching Call -Health Coach Characteristics -Gordians Health Coach Training -Monitoring Health Coaches Interactions -Health Coach Quality Control ChecklistQ&A: Ask the Experts -Health Coaches vs. Case Managers -Typical Health Coach Schedule and Caseloads -Average Length of Coaching Call -ROI on Coaching Mid-Range Patients -Staffing Ratios in Coaching Scenarios -Cost Structure for Health Coaching -Engaging Participants for Program Duration

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