Building Trust and Constructive Conflict Management in Organizations

ISBN-10: 3319314750
ISBN-13: 9783319314754
Category: Psychology
Pages: 230
Language: English
Published: 2016-06-24
Publisher: Springer
Authors: Lourdes Munduate, Patricia Elgoibar, Martin Euwema

Description

This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in organizations. Offering a multidisciplinary perspective on trust and conflict management in organizations, the book draws from diverse fields such as organizational psychology, business, law, industrial relations and sociology. It examines the often encountered breaches of trust between management and organized workers, and the resulting destructive social conflicts, social actions, strikes or dramatic business decisions. Its focus is on trust and conflict management at the organizational level in an industrial relations context: that of employee representatives and management. The book introduces a new theoretical approach: the Tree of Trust, designed to analyse and mediate the interconnected levels of trust and distrust in industrial relations. It presents case studies and practical recommendations to build trust and constructive conflict management in the organizations, and illustrates these by means of experiences from different countries around the globe.

Get the book

Similar books

Designing Preschool Interventions: A Practitioner's Guide
By David W. Barnett, Susan H. Bell, Karen T. Carey
... 165 Thomson , C. , 52 , 59 Thurman , S. K. , 230 Thyer , B. A. , 308 Timberlake , W. , 165 Webster - Stratton , 237 , 251 , 253 , 366 Author Index.
Assessing and Treating Low Incidence/High Severity Psychological Disorders of Childhood
By Stefan C. Dombrowski, Karen L. Gischlar, Martin Mrazik
Haberstick, B.C., Lessem, J. M., Hopfer, C. J., Smolen, A., Ehringer, M.A., Timberlake, D., et al. (2005). Monoamine oxidase A (MAOA) and antisocial ...
The War Between Mentalism and Behaviorism: On the Accessibility of Mental Processes
By William R. Uttal
Some, like the “behavior systems” approach of Timberlake(1994)assume thatbehavior can be explained by a system of interactingmodules thatareeither built ...
The Psychology of B F Skinner
By William O'Donohue, Kyle E. Ferguson
However, there is clear evidence that this constant ratio does not always produce reinforcement (Timberlake & Allison, 1974). Second and, as we shall see ...
Finishing Well: Aging And Reparation In The Intergenerational Family
By Terry D. Hargrave, William T. Anderson
... 30, 32 Thomae, H., 40 Thompson, L., 23-24 Timberlake, E. M., 16 Tobin, S. S., ... E, 33 Wolfe, S. M., 81 Wolinsky, M. A., 85 Zarit, J., 11, 30, 31, 32, ...
The Social Insects: Their Origin and Evolution
By William Morton Wheeler
La Crisi Mondiale e Saggi Critici di Marxiano e Socialismo. Bologna, N. Zanichelli. ... TIMBERLAKE (P. H.): 1912. Experimental Parasitism, a Study of the ...
Principles and Practice of Behavioral Assessment
By Stephen N. Haynes, William Hayes O'Brien
... 143 Tharp, R. G., 80 Thompson, R. H., 250 Timberlake, W., 308,309 Tingey, ... B. W., 70 Ries, B.J., 268 Robins, E.,298 Robinson, S. L., 91,244 Roper, ...
Dialogue Concerning the Two Chief Approaches to a Science of Life: Word Pictures and Correlations Versus Working Models
By William T. Powers, Philip J. Runkel
... R.L., McGrath, Joseph E. McKeachie McPhail, Clark Miller, J.G. Mitchell, ... Jerry 469 Taylor 39 Timberlake, William 464 Tolman 72, 140, 142 Tucker, ...
Discovering Psychology: The Science of Mind
By John T. Cacioppo, Laura Freberg
... 247 Fromme, H., 523 Frost, P., 106 Frost, R., 161 Fryer, R., 291 Fuhrer, D., 4 Fukuyama, H., 408 Fulbright, R. K., 486 Fulero, S., 440 Fuligni, A. J., ...
Psychology: From Inquiry to Understanding
By Scott Lilienfeld, Steven Jay Lynn, Laura Namy
... C. 638 Ernst, D. 704 Ernst, E. 278 Esch, T. 110 Eslinger, P.J. 448 Esposito-Smythers, ... E. 197 Frontera, W. R. 408 Frost, J. 332 Frost, R. 699 Frost, ...