Conflict Management

Conflict Management
ISBN-10
3319318853
ISBN-13
9783319318851
Series
Conflict Management
Category
Business & Economics
Pages
134
Language
English
Published
2016-07-14
Publisher
Springer
Author
Stephan Proksch

Description

This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.

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