Grundlagen der Kommunikation: Gespräche effektiv gestalten

Grundlagen der Kommunikation: Gespräche effektiv gestalten
ISBN-10
3825242900
ISBN-13
9783825242909
Category
Language Arts & Disciplines
Pages
193
Language
German
Published
2014-12-10
Publisher
UTB
Author
Markus Plate

Description

Kommunizieren - aber richtig! Schnell zeigen sich im Alltag Grenzen unserer Kommunikationsfähigkeit, die uns behindern und bei der Erreichung unserer Ziele stören. Markus Plate stellt die Grundlagen der zwischenmenschlichen Kommunikation dar. Dabei werden die Erkenntnisse der systemischen und humanistischen Klassiker von Watzlawick, Rogers und Satir über Schulz von Thun und Rosenberg (Gewaltfreie Kommunikation) zum Harvard-Verhandlungskonzept, Reframing, den zentralen Fragetechniken des NLPs und dem Dialog verständlich Schritt für Schritt erläutert. Übungen zu den verschiedenen Konzepten und weitere Literaturempfehlungen runden jedes Kapitel ab. Lesende können sich ein Repertoire an Techniken aneignen, um sich in interaktiven Situationen flexibler zu verhalten und die sozialen Kompetenzen zu verbessern.

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