Tópicos avançados de gestão comercial
- ISBN-10
- 6555360224
- ISBN-13
- 9786555360226
- Category
- Business & Economics
- Pages
- 198
- Language
- Portuguese
- Published
- 2020-09-03
- Publisher
- Editora Senac São Paulo
- Author
- Fonttamara Lima
Description
A Série Universitária foi desenvolvida pelo Senac São Paulo com o intuito de preparar profissionais para o mercado de trabalho. Os títulos abrangem diversas áreas, abordando desde conhecimentos teóricos e práticos adequados às exigências profissionais até a formação ética e sólida. Tópicos avançados de gestão comercial se inicia com uma viagem pela linha do tempo do mundo da gestão a fim de apresentar as origens da administração para então adentrar a administração de vendas. Entre os temas abordados, estão a metodologia e os processos da venda pessoal, sua implementação e suas estratégias. Também estudaremos diferenciais competitivos das organizações, o comportamento de compra e consumo do cliente e como funciona sua tomada de decisão de compra. Como estruturar, treinar e recrutar a força de vendas também são importantes tópicos deste livro, que aborda aspectos fundamentais da gestão: a importância do pensamento sistêmico, tendências comerciais, plataformas como modelos de negócio e tecnologia a serviço da gestão comercial.
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