Sherer , Jill L. " Hospitals Question the Return on Describes the experience with TQM of Sentara Health Their TQM Investment , " Hospitals & Health System in Norfolk ... Presents results of a survey of hospital Lorence , Daniel .
Surprisingly though , there has been little discussion of the Deming Award , and given the exposure of the Baldrige Award , this is surely appropriate . The Deming Award There are various categories of the Deming Award : the Deming ...
教育部人文社会科学研究项目
The Improvement Process: How America's Leading Companies Improve Quality
Quality Calamities and Their Management Implications
本书系统地论述包含技术, 可靠性和成本展开的综合质量功能展开(QFD)理论和操作实务, 提供在全球化商业环境下企业应用QFD的实践框架, 讨论QFD的新发展, 新观点及新技术, ...
Understanding Total Quality Management
Administración y control de la calidad
Pengurusan Kualiti Menyeluruh
Administracion y calidad / Administration and Quality