Part I: An Overview of Performance Evaluation · Common Mistakes and How to Avoid Them· Selection of Techniques and Metrics· MEASUREMENT TECHNIQUES AND TOOLS· Types of Workloads· Workload Characterization Techniques· Monitors· Ratio GamesPart II: Probability Theory and Statistics · Summarizing Measured Data· Simple Linear Regression Models· Other Regression ModelsPart III: Experimental Design and Analysis · One-Factor Experiments· Two-Factor Full Factorial Design without Replications· Two-Factor Full Factorial Design with ReplicationsPart IV: Simulation· Analysis of Simulation Results· Testing Random-Number Generators· Commonly Used DistributionsPart V: Queuing Models· Analysis of a Single Queue· Operational Laws · Convolution Algorithm