TQM in the Service Sector

TQM in the Service Sector
ISBN-10
8172249535
ISBN-13
9788172249533
Category
Business & Economics
Pages
618
Language
English
Published
2008-02-01
Publisher
Jaico Publishing House
Author
R.P. Mohanty & R.R. Lakhe

Description

The service sector contributes to the economy by absorbing surplus labor released from the agriculture and manufacturing sectors due to automations. It plays a positive role in maintaining economic stability. This sector covers many organizations such as health-care, education, banking, municipalities,etc. This book is about understanding TQM concepts and applications in the service sector.

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