Total Quality Management: An Integrated Approach

Total Quality Management: An Integrated Approach
ISBN-10
8174464190
ISBN-13
9788174464194
Series
Total Quality Management
Category
Kvalitetsstyring
Pages
418
Language
English
Published
2005
Publisher
Excel Books India
Author
Shailendra Nigam

Description

This book has been written with the premise that no organisation can survive in an increasingly competitive business environment unless its primary focus is on offering quality products and services. Aimed at making the reader aware of the present scenario of quality management process in India, it presents an opportunity to:i. Learn the basic principles and tools of total quality management through practical experiences of Indian companies.ii. Clarify concepts by way of ample illustrations and end-of- chapter exercises.iii. Gain valuable insights through topical case studies.Total Quality Management is a useful tool, both for students and professionals in the corporate world.

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