The Theme Of The Present Book Rotates Around Interpersonal Conflict Among Executives And Conflict Management Strategies Adopted Particularly By Subordinates Towards Their Superiors. In Fact, In An Organization Barring One Or Two Executives Each Executive Has To Play The Roles Of Superior As Well As Of Subordinate. The Theme Of The Book Is Useful For Both Roles. Some Of The Questions Which The Book Attempts To Resolve Are: A) How To Convert Alienated Employees To Problem-Solvers? B) Do Youngsters Have More Zeal To Resolve Interpersonal Conflict By Taking The Bull By Horns? Or, Do Experience And Age Convert Executives As Fence-Sitters In Situation Of Interpersonal Conflict? C) Does Nature Of Conflict Management Strategies Differ Among Various Departments Viz. Production, Finance , Human Resource, Marketing, And If So, Why? D) Does Professional Qualification Has Any Impact On Conflict Resolution Style? F) Do Accomplishers And Happy-Go-Luckies Differ On Conflict Resolution Style? G) Whether Temperament Of Superior Has Any Impact On Subordinate S Conflict Resolution Strategy?The Book Can Be Useful For Students Of Organisational Behaviour, For Teachers And Researchers In The Field Of Managing Interpersonal Conflict And For Executives And Trainers Who Strive For Converting Differences In Opinions Into Opportunities For Organizations.
This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation.
I Everyday Conversation by Robert E. Nossinger 2 Studying Interpersonal Communication: The Research Experience by Ruth Anne Clark 3 Bridging Differences: Effective Intergroup Communication by William B. Gudykunst 4 Managing ...
Conflict Management: Managing Interpersonal Conflict
Supporting the notion that there is not one correct approach to conflict management, and utilizing the authors’ shared experiences as mediators and organizational facilitators, this text demonstrates the value of collaborative models for ...
This book presents a framework for diagnosing recurring conflicts and suggests several basic options for controlling or resolving them.
Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific ...
The book offers a deeper understanding of those theories and practices surrounding currently held perspectives on conflict, and extends the repertoire of communication skills relevant to difficult interpersonal situations, offering ...
Interpersonal Conflict
An existential-systems approach to managing organizations. Westport, CT: Quorum. Kennedy, E. J., & Lawton, L. (1993). Ethics and services marketing. Journal of Business Ethics, 121,785. Kerlinger, F. N. (1986).
Many teens refer to this meanness as “drama” and not necessarily as “bullying” (Marwick & Boyd, 2014). Interviews of a socially and racially diverse population of 166 youth (age 13–19) in 17 states were conducted, with the first set of ...