HRM in Hotel and Tourism Industry: Existing Trends and Practices
- ISBN-10
- 8184570783
- ISBN-13
- 9788184570786
- Category
- Hotels
- Pages
- 384
- Language
- English
- Published
- 2008
- Publisher
- Kanishka Publishers
- Author
- Percy K. Singh
Description
This book deals with existing trends and practices in the hotel and tourism industry with respect to human resource management. It provides an introductory overview of human resources, its management, management system, hospitality, tourism, and service aspects. Case studies of selected hotel industries with respect to human resource management functions and strategies are provided. A diagnostic checklist is developed. Factors such as employees' education, training and education, their provision for services, industrial relations, employee evaluation, employee motivation, their recruitment and selection, manpower planning, are discussed in detail vis-a-vis the hotel industry in India and abroad.
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