Managing Quality in The 21st Century
- ISBN-10
- 8740300773
- ISBN-13
- 9788740300772
- Pages
- 85
- Language
- English
- Published
- 2012
- Publisher
- Bookboon
- Author
- Graeme Knowles
Description
Process Management International Limited, Birmingham, UK. Goetsch, D.L. & Davis, S.B. (2010) Quality Managementfor Organizational Excellence: Introduction to Total Quality. Pearson, NJ. Gomes, H. (1996) Quality Quotes.
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