Proceedings of the 11th Toulon-Verona International Conference on Quality in Services
- ISBN-10
- 8884538556
- ISBN-13
- 9788884538550
- Category
- Health care rationing
- Language
- English
- Published
- 2008
- Publisher
- Firenze University Press
- Authors
- Jacques Martin, Rocco Moliterni
Description
controlled in the institutions, and thereafter, institutions can improve quality and adjust user services focusing ... Quality experts focus on two main areas, the technical needs of quality control and the human dimensions of quality ...
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