Every conflict we face in life is rich with positive and negative potential. It can be a source of inspiration, enlightenment, learning, transformation and growth or rage, fear, shame, entrapment and resistance. We live in a discordant world. Things often do not go the way we would like them to. This is particularly true when it comes to our jobs. On the job, conflicts arise between us and our coworkers, our supervisors, our clients, our vendors and with others in our work environment. In our personal lives, we run into conflicting situations with people in our community, members of social and recreational organizations to which we belong, political adversaries and frequently, with members of our family. Even when we are not directly involved in the conflict, we may be adversely affected by the situation and may become involved in resolving it. This book examines the causes of conflict and provide guidelines on how to deal with them. Identifying the sources of conflict so we may determine ways to avoid them. Uncovering hidden conflicts and getting them out in the open. Developing guidelines for keeping conflictive situations productive. Moving beyond conflict without harboring resentment. Identifying personal hot buttons and how to deal with disagreements. Seeing others’ perspectives and presenting our opinions for greater acceptance. Failure to resolve conflict in our personal relations can result in long-term resentment and ultimately the loss of friends or social ostracism This book discusses the techniques of effective negotiation and learn how to prepare for a fruitful discussion about an area in which we disagree. We’ll also learn how to present the best arguments for our point of view and know when and how to reach satisfactory compromises, including the importance of reaching a “win-win” solution. So that each party feels that the solution found benefits him or her.
The author outlines a practical and forward-looking guide to resolving conflict that will help readers smooth relationships at home, in the workplace, and within families. Original.
Learn how to resolve any conflicts in your life however big or small, whether internal or disagreements with another. Benefit from the guidance of a professional mediator.
Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific ...
Hamilton and Seaman wrote this book to give you the tools to talk through and mend unresolved issues that may have surfaced in your personal relationships.
A step-by-step guide to the unique E-R-I method of conflict resolution.
A deep, provocative book to reflect on and wrestle with, this book can change your life. Be warned: This book is not a quick fix. Real change takes work.
I learned a lot from reading this book and recommend it highly."-William Ury, author of Getting Past No and coauthor of Getting to Yes "The brilliance of this book is that its lessons apply in any workplace setting.
This book will not only show you the importance of forgiveness, but expose what keeps you from being able to forgive. You will be equipped in this book to: Break down the armor that bitterness uses to keep you angry, hurt and offended.
Discover how mindfulness can help you resolve the inevitable problems that arise in your personal and professional relationships in this “groundbreaking, creative” guide to Zen-based conflict resolution (Jan Chozen Bays) Conflict is ...
This book reveals 8 powerful rules to take back your life, make an impact, influence lives, create a legacy and be in control of your life.