Total Quality Management: Proceedings of the first world congress
- ISBN-10
- 9401105391
- ISBN-13
- 9789401105392
- Series
- Total Quality Management
- Category
- Business & Economics
- Pages
- 618
- Language
- English
- Published
- 2012-12-06
- Publisher
- Springer Science & Business Media
- Author
- G. Kanji
Description
In this book leading experts including George Box, Noriaki Kano, Yoshio Kondo, John Oakland and James Harrington, analyse and document various aspects of Total Quality Management. Contributions range from discussions of the principles, strategy, culture, leadership, eduction and benchmarking to world class experience and achieving excellence both in the manufacturing and service industries. With over 100 contributions this book is an invaluable resource for the total quality managment journey. It will be of special interest to educationalists, academics, senior managers and directors, and quality practitioners from both the public and private sectors.
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Other editions
-
- 1995-03-31
- 618 pages
- Paperback
- Springer Science & Business Media
-
- 1994-04-30
- 208 pages
- Paperback
- Springer Science & Business Media
-
- 1991-03-31
- 182 pages
- Paperback
- Springer Science & Business Media
-
- 2018-08-14
- 484 pages
- Paperback
- Sage Publications Pvt. Limited
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