Service Management Strategies that Work
- ISBN-10
- 9401801177
- ISBN-13
- 9789401801171
- Category
- Education
- Pages
- 171
- Language
- English
- Published
- 2007-09-09
- Publisher
- Van Haren
- Authors
- Troy DuMoulin, Anil Dissanayake, Gary Case
Description
Pink Elephant is the world leader in IT management best practices, offering solutions to public and private businesses worldwide, many of them listed in the Fortune 500. The Company specializes in improving the quality of IT services through the application of recognized frameworks, including the IT Infrastructure Library (ITIL®).
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