With so much business happening on a global scale, cross-cultural communication is more important than ever before. Communication is always a challenge, and when diverse cultures interact, good communication can be even more challenging. For example, after a major U.S. corporation introduced a new breakfast cereal in Sweden, the company was horrified to discover that the cereal's name translates roughly as "burned peasant" in Swedish. Imagine the embarrassment, not to mention the loss of revenues that probably ensued. And while this example seems amusing after the fact, cross-cultural miscommunications aren't always benign. For instance, a large airline manufacturer developed its newest plane model to be flown by two pilots, with both pilots helping and correcting each other. But what do you suppose happens when the pilots are from a culture in which a subordinate is inhibited by custom from correcting a superior? At least one airline company has had several close calls as a direct result of this "design flaw" - which is ultimately a communication lapse. Now, you may not be involved in public safety or an industry in which communication errors can cause horrendous mishaps. But you'll likely soon be working with people from different cultures, if you aren't already. You need to learn how to handle cultural differences and maximize your communication opportunities. And this course will help you do just that. You'll learn about important cultural differences that will help you adapt your communication style to be more effective. In the first topic, you'll learn about the importance of achieving a proper mind-set for cross-cultural communication. In the second topic, you'll study aspects of cultures that affect how people communicate across cultural boundaries. In the third topic, you'll learn about a model of cultural dimensions that will help you enhance your communication abilities. The globalization of communication has brought with it opportunities to conduct business with people from all over the world. Inevitably, this means interactions and relationships between people who are culturally different. This is known as cross-cultural communication.A simple definition of a culture is a group of people who share a common set of attitudes, beliefs, and behaviors, and who communicate through common language or symbols.The culture in which people are socialized influences the manner in which they work, socialize, and interact with others.If you want to understand and communicate effectively with people of different cultures, it's imperative that you understand how culture affects communication.There are many different ways that people of different cultures give and receive information. They communicate in a variety of ways - through talk, silence, expression, emphasis, and gesture. People from different cultures place different emphasis on these methods, and have distinct expectations as to how each should be used to communicate, and what the message is that each conveys.The best way to understand intercultural communication is to be aware of the five elements of the communication process.The elements are sender, encoding, channel, decoding, and receiver. To communicate effectively, you'll need to understand the cultural context influencing each of these elements.
... 274 Light, K. C., 236 Lim, T.-S., 206, 214 Lin, A., 294, 295 Lin, C., 84 Lin, S. L., 322 Lindemann, S., 201 Lipets, M., 244 Lipp, G. D., 303 Lippi-Green, R., 215 Lippmann, W., 274, 280 Liu, J., 56, 153 Liu, M., 84 Liu, S., 51 Liu, ...
Communication Across Cultures remains an excellent resource for students of linguistics and related disciplines, including anthropology, sociology and education.
This thought-provoking text presents a new framework for understanding the impact of culture on communication and for helping students build intercultural communication competence.
This guide offers skills to understand and overcome communication difficulties, whether they are based on nationality, ethnicity, gender, age, social class and level of (dis)ability. The discussions help to recognize...
'Communicating Across Cultures' demonstrates how to tailor your own communication style to a multi-cultural audience for best outcomes. The authors are both experienced public speakers and trainers.
New to this Edition: - New and improved pedagogical features, including end of Part exercises, activities and role plays - Topic-by-topic coverage of computer-mediated communication, explaining how it is affected by culture and in turn ...
The Student's Book comes with an audio CD that contains authentic interviews with people from the world of business and extracts from meetings that exemplify the communication strategies presented.
The skills learned from this book are essential to success and can be put to use in any new culture, anywhere in the world.
Communicating Across Cultures: a Practical Handbook to Cross Cultural Communication Skills
Through both emic and etic approaches, this groundbreaking volume explores how members of a culture understand their own communication, and compares the similarities and differences of specific aspects of communication across cultures.