Books of Business & Economics / Total Quality Management
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Boy Oh Boy: How to Raise and Educate Boys
By Tim Hawkes"There is now less flogging in our great schools than formerly,-but then less is learned there; so that what the boys get at one end they lose at the...
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The Team Handbook for Educators: How to Use Teams to Improve Quality
By Peter R. Scholtes, David L. Bayless, Gabriel A. MassaroThe Team Handbook for Educators: How to Use Teams to Improve Quality
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Managing Quality: An Integrative Approach
By S. Thomas FosterFor undergraduate and graduate courses in quality management, found in the department of management, operations management, marketing, or engineering. This text is a comprehensive introduction to the field of quality...
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Implementing Total Quality Management: An Overview
By Joseph R. JablonskiImplementing Total Quality Management: An Overview
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SPC Simplified: Practical Steps to Quality
By Robert T. Amsden, Howard E. Butler, Davida M. AmsdenWritten in clear language, this hands-on manual simplifies the essentials for monitoring, analyzing, and improving quality. The authors explain how to set up and use variable and attribute control charts,...
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Securing Global Transportation Networks: A Total Security Management Approach
By Luke Ritter, J. Michael Barrett, Rosalyn WilsonPublisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Viable, value-creating solutions for...
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New American TQM
By Alan Graham, David Walden, Shoji ShibaThe benefits of applying TQM in manufacturing are well-known: eliminating product defects, enhancing product design, speeding delivery, and reducing costs. Most people readily agree with the basic premise of TQM,...
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Leading Peak Performance: Lessons from the Wild Dogs of Africa : how to Create Pack Leadership and Produce Transformative Results
By Stephen Hacker, Marvin Washington"Organizations continue to undergo rapid, intense change. And the revolution currently underway calls for more than broad participation by organizational members. A marked shift in leadership approach is required, a...
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Handbook of Indoor Air Quality Management
By Donald W. MoffatWith literally millions of chemical compounds in the environment, many hundreds known to be hazardous, and new compounds being developed every day, keeping your workplace safe and up to standards...
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On Q: Causing Quality in Higher Education
By Daniel SeymourThis book is about rethinking, reworking, or reinforcing past solutions. It outlines not only the importance and history of qualiy in education, but also the basic principles that underline the...
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Total Quality Management in Higher Education
By Lawrence A. Sherr, Deborah J. TeeterTotal Quality Management in Higher Education
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Total Quality in Higher Education
By Douglas H. Smith, Ralph G. LewisThis book provides a framework for implementing total quality principles in the college or university environment. It includes the history and principles of quality management and an assessment of factors...
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Applying Total Quality Management to Systems Engineering
By Joe KasserApplying TQM to systems engineering can reduce costs while simultaneously improving product quality. This guide to proactive systems engineering shows how to develop and optimize a practical approach, while highlighting...
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Comparing ISO 9000, Malcolm Baldrige, and the SEI CMM for Software: A Reference and Selection Guide
By Michael O. TingeyFor some companies, ISO 9000 and SEI CMM have become a mandatory requirement for doing business with other companies and governments. For other companies, the need for quality improvement...
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The ISO 9000: Answer Book
By Rob KantnerA quick, easy-to-follow guide to the revised ISO 9000 quality standard The ISO 9000 is a written set of rules that define universally recognized and accepted practices for...
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圖解品質管理
By 陳耀茂競爭變得激烈化的現在，企業組織要生存與繁榮，需要針對顧客所希望的高品質之產品、服務，以低廉的成本迅速地提供。產品、服務若是屬於單純的時代，生產現場或服務的提供現場，只要努力打拚都能設法做到，可是，像目前產品或服務變得複雜化時，不只是特定的部門，所有的部門如不改善各自的過程，產品或服務的品質、成本、速率、生產力等綜合性的水準，自然是無法提升的。 改善並非口號，要身體力行，而且改善並非毫無章法，本書為了使改善能導向成功，說明有標準式的步驟。只要務實的依循此步驟進行，都能有效果呈現。此外，改善並非土法煉鋼，仍須佐以合適的統計方法，書中也介紹有方法的內容。 本書不僅是為直接參與生產、服務的第一線人員，也是為所有各部門的人員能夠輕鬆閱讀而執筆的。這如先前所說明的，品質、成本、速率、生產力的改善，所有部門的參與是不可欠缺的。以品質為核心的改善進行方式，不妨以本書作為導入口，並以相關書籍作為參考，想必可以強化品管的改善知識。 綜觀本書是採圖解式循序漸進的解說，簡明易懂，作者期盼本書能做為讀者學習的敲門磚，再進階參閱其他相關品管書籍，以熟悉品管之運用。
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Beyond Total Quality Management: Toward the Emerging Paradigm
By Gregory M. BoundsBeyond Total Quality Management, the first and only college textbook devoted entirely to TQM, is comprised of 12 conceptual chapters and a collection of chapter-length case studies. The conceptual chapters...
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Designing Organizations for High Performance
By David P. HannaA practical guide to developing higher levels of performance in large organizations through changes in strategy, organization design, and culture. This guide presents detailed descriptions of ways in which individuals...
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The Memory Jogger II: A Pocket Guide of Tools for Continuous Improvement & Effective Planning
By Michael Brassard, Diane RitterThis pocket guide describes the use of basic tools for making continuous improvements in your organization. Your teams can become more focused and productive, more skilled in identifying and solving...
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Quality Goes to School: Readings on Quality Management in Education
By American Association of School AdministratorsIn 1991, the American Association of School Administrators (AASA) published "An Introduction to Total Quality for Schools" to initiate its new learning network. This second collection of readings on quality...