Books from Human Resource Development Press
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50 Activities for Interpersonal Skills Training
By David Taylor, Sue BishopThese active learning sessions cover vital people skills such as assertiveness, listening, decision making, motivation, presentation skills, leadership, and teamwork.
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The ASTD Reference Guide to Workplace Learning and Performance: Present and Future Roles and Competencies
By William J. Rothwell, Henry J. SredlThe ASTD Reference Guide to Workplace Learning and Performance: Present and Future Roles and Competencies
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HR Optimization: From Personnel Administration to Human and Organizational Capital Development
By Richard Bellingham, Russell J. CampanelloHR Optimization: From Personnel Administration to Human and Organizational Capital Development
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The Complete Competency Toolkit
By William Rothwell Ph. D., James Graber Ph. D., David DuBois Ph. D.Volume 1 of this user-friendly package contains the most innovative methods, procedures, suggestions, and materials available to help you identify competencies and create models, individual competency assessments, and individual development ...
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The Complete Competency Toolkit
By William Rothwell Ph. D., James Graber Ph. D., David DuBois Ph. D.Volume 2 of this user-friendly package contains the most innovative methods, procedures, suggestions, and materials available to help you identify competencies and create models, individual competency assessments, and individual development ...
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The Principles of Psychiatric Rehabilitation
By William Alan AnthonyThe Principles of Psychiatric Rehabilitation
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Train-the-trainer: Participant coursebook
By Penny L. Ittner, Alex F. DoudsTrain-the-trainer: Participant coursebook
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The Customer Service Intervention: Bottom-line Tactics for Front-line Managers
By Carolyn A. Martin, Bruce TulganThe Customer Service Intervention offers a practical, step-by-step program that will teach you how to quickly assess the effectiveness of your staff; launch an intervention to keep your staff service savvy; and seize opportunities every day ...
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A Trainer's Handbook for Participative Learning
By Fredric H. Margolis, Bonnie J. SwanNo trainer should be without this handbook.
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Guide to National Professional Certification Programs
By Phillip A. BarnhartGuide to National Professional Certification Programs
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The Mentee's Guide to Mentoring
By Norman H. CohenThe Mentee's Guide to Mentoring offers practical guidance in the art of establishing and maintaining productive interpersonal communication with mentors.
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Man-Making: Men Helping Boys on Their Journey to Manhood
By Earl W HippIt shows them how to awaken and apply their instinctive man-making skills in service to the young males around them. In this book, every man will find something he can do to support a boy or boys on their journey to a positive manhood.
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50 Activities for Managing Cultural Diversity
By Terri Dickerson-Jones50 Activities for Managing Cultural Diversity
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Coaching Skills
By Richard Pierce, Charles R. MacdonaldCoaching Skills
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How to Say No and Keep Your Friends
By Sharon ScottA practical book on how to avoid excessive influence from peers and make independent decisions.
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The Skills of Helping
By William Alan Anthony, Robert R. CarkhuffThe Skills of Helping
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Teaching as Treatment: An Introduction to Counseling & Psychotherapy
By Robert R. Carkhuff, Bernard G. BerensonTeaching as Treatment: An Introduction to Counseling & Psychotherapy
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Ethical Leadership: A Competitive Edge
By Richard Bellingham, Barry CohenEthical Leadership: A Competitive Edge