Books from Pocketbooks

  • Talent Management Pocketbook: 2nd Edition
    Talent Management Pocketbook: 2nd Edition
    By Andy Cross

    How do you judge with confidence that someone will succeed in a bigger role? The book describes how the ‘potential profiler’ can help identify potential talent in the key performance areas. It is one of several helpful models described.

  • People Managers
    People Managers
    By Ian Fleming

    Piatkus, 2003 In the Management Pocketbooks series: Coaching Pocketbook, Ian Fleming & Allan J.D. Taylor Delegation Pocketbook, Jon Warner Handling Resistance Pocketbook, Mike Clayton Influencing Pocketbook, Richard Storey Leadership ...

  • Challenging Behaviours Pocketbook: A Pocketful of Practical Tips and Techniques for Understanding and Managing Three Common Behaviour Disorders
    Challenging Behaviours Pocketbook: A Pocketful of Practical Tips and Techniques for Understanding and Managing Three Common Behaviour Disorders
    By Fintan J. O'Regan

    All children are challenging to some extent, but some are morechallenging than others.

  • The C.R.M. Pocketbook
    The C.R.M. Pocketbook
    By David Alexander, Charles Turner

    Customer relationship management (CRM) seeks to organise a business around its customers. This book describes customer relationship management and explains why businesses are employing it.

  • Mentoring
    Mentoring
    By Bob Garvey, Geof Alred

    For Mentors and Mentees, a pocketful or tips and techniques to maximise the benefits of this highly effective human resource dvelopment process

  • Mentoring
    Mentoring
    By Bob Garvey, Geof Alred

    The Mentoring Pocketbook - now in its third edition - shows how to design and manage a mentoring scheme, how to prepare to be a mentor, how to conduct mentoring sessions, how to maintain the relationship through the different stages and how ...

  • The Communicator's Pocketbook
    The Communicator's Pocketbook
    By Sean Misteil

    Being an effective communicator is the single most important part of a manager's role. Covers the dynamics of communication, how to be effective, likely barriers, styles of communication and technology at work.

  • Talent Management Pocketbook
    Talent Management Pocketbook
    By Andy Cross

    How to find, keep and get the best from the people who can make an enterprise thrive is the subject of "The Talent Management Pocketbook".

  • Engagement Pocketbook
    Engagement Pocketbook
    By Douglas Miller

    Doug Miller, author of the Engagement Pocketbook, has distilled decades of theory on the topic of engagement to produce the SPARC model designed to help managers on a day-to-day basis get the best out of their people.

  • Pupil Mentoring Pocketbook
    Pupil Mentoring Pocketbook
    By Bob Garvey

    Increasingly, schools are tapping into the benefits of mentoringpupils, whether it's to improve behaviour, attainment orattendance; to tackle bullying or enhance self-esteem; to supportstudy initiatives; to unlock hidden talent or to assist ...

  • Engagement
    Engagement
    By Doug Miller

    Describes in simple terms the key principles all managers should have in mind to gain additional team and individual performance without sophisticated incentive mechanisms or PhDs in cognitive behaviour.

  • Self-Managed Development
    Self-Managed Development
    By Fiona Elsa Dent

    The author explains self-managed development and the reasons for its uptake by many organizations as they incorporate it into their human resource and training departments.

  • Coaching
    Coaching
    By Ian Fleming, Allan J. D. Taylor

    Coaching is aimed at improving performance at work. This is done by turning the activities people do into learning situations, in a planned way and under guidance.

  • Teamworking Pocketbook: Third edition
    Teamworking Pocketbook: Third edition
    By Ian Fleming

    Leadership, conflict management and understanding group behaviour are among the many subjects covered in this illustrated 'hands-on' guide.Also available in the series: Teambuilding Activities Pocketbook, Team Coaching Pocketbook

  • The 360 Degree Feedback Pocketbook
    The 360 Degree Feedback Pocketbook
    By Tony Peacock

    This book takes the reader through the process, starting with any concerns that individuals may have and how to overcome objections, followed by the advantages and disadvantages of developing in-house systems.

  • Webinars Pocketbook
    Webinars Pocketbook
    By Andy Lancaster, Stella Collins

    Pocketbooks. –. available. in. both. paperback. and. digital. formats. To order please visit us at www.pocketbook.co.uk. 360 Degree Feedback* Absence Management Appraisals Assertiveness Balance Sheet Body Language Business Planning ...

  • Meetings Pocketbook
    Meetings Pocketbook
    By Patrick Forsyth

    Pocketbooks. –. available. in. both. paperback. and. digital. formats. To order please visit us at www.pocketbook.co.uk. 360 Degree Feedback* Absence Management Advanced Coaching Appraisals Assertiveness Balance Sheet Body Language ...

  • Listening Skills Pocketbook
    Listening Skills Pocketbook
    By Mike Pezet

    Pocketbooks. 360 Degree Feedback Absence Management Advanced Coaching Appraisals Assertiveness Balance Sheet Body Language Business Planning Career Transition Coaching Cognitive Behavioural Coaching Collaborative Working Communicator's ...

  • Telephone Skills Pocketbook
    Telephone Skills Pocketbook
    By Mary Richards

    Pocketbooks. –. available. in. both. paperback. and. digital. formats. To order please visit us at www.pocketbook.co.uk. 360 Degree Feedback* Absence Management Advanced Coaching Appraisals Assertiveness Balance Sheet Body Language ...

  • Working Relationships Pocketbook
    Working Relationships Pocketbook
    By Fiona Dent

    A pocketful of tips and techniques to create, develop and sustain effective working relationships [taken from front of book].