The roles of marketing and human resources management are also incorporated into this Learner Guide. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Average Speed of who are employees trained in different areas of customer service. ... service representative, a customer care representative, a help desk assistant, a telesales representative, a telemarketer, or some other name.
Instructors can create their own business courses by combining several Learner Guides in the Series to form one-semester or two-semester courses.
In a time of unremitting, accelerating technological change, James W. Cortada offers a calm, intelligent path through the wilderness, helping managers understand the big picture and successfully manage the transition...
The roles of marketing and human resources management are also incorporated into this Learner Guide. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Instructors can create their own business courses by combining several Learner Guides in the Series to form one-semester or two-semester courses.