Advances in The Human Side of Service Engineering
-
Advances in The Human Side of Service Engineering
By Wojciech Cellary, Louis FreundOnce we have achieved more clarity about how service engineering and how service design approach services and service problems, we can explore what and how human-centered design might contribute, if anything, to both professions.
-
Advances in the Human Side of Service Engineering
By James C. Spohrer, Louis E. FreundTopics include: Adoption of health information technology (HIT) Aging society: the impact of age on traditional service system constructs Anthropology in service science Applying service design techniques to healthcare Co-creating value ...
-
Advances in the Human Side of Service Engineering: Proceedings of the AHFE 2021 Virtual Conference on The Human Side of...
By Christine Leitner, Clara Bassano, Walter GanzThis book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences.
-
Advances in the Human Side of Service Engineering: Proceedings of the AHFE 2021 Virtual Conference on The Human Side of...
By Christine Leitner, Clara Bassano, Walter GanzProceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July 25-29, 2021, ... As advanced Information Technology (IT) drives changes in digital service and service systems across industries, ...
-
Advances in The Human Side of Service Engineering: Proceedings of the AHFE 2016 International Conference on The Human Side of...
By Waldemar Karwowski, Tareq Z. AhramJim Spohrer, Clara Bassano, Paolo Piciocchi and Md. Abul Kalam Siddike Abstract The human-side of service engineering community has an opportunity to participate in an emerging trend to connect sociotechnical system research and ...
-
Advances in the Human Side of Service Engineering: Proceedings of the AHFE 2020 Virtual Conference on The Human Side of...
By Christine Leitner, Jim SpohrerProceedings of the AHFE 2020 Virtual Conference on The Human Side of Service Engineering, July 16-20, 2020, USA Jim Spohrer, Christine Leitner. A Conceptual Framework for Workforce Management: Impacts from Service Science and S-D Logic ...
-
Advances in The Human Side of Service Engineering: Proceedings of the AHFE 2017 International Conference on The Human Side of...
By Wojciech Cellary, Louis E. FreundProceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, July 17−21, 2017, The Westin Bonaventure Hotel, Los Angeles, California, USA Louis E. Freund, Wojciech Cellary ...
-
Advances in the Human Side of Service Engineering: Proceedings of the AHFE 2020 Virtual Conference on The Human Side of...
By Christine Leitner, Jim SpohrerThis book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences.