This accurate book will give prospective hotel managers insight into all of the procedures effective managers use to ensure their hotel's--and their own--success.
Hotel Operations Management, second edition, describes in great detail exactly what a general manager of a full-service hotel must know to be successful.
Hotel Operations Management
Hotel Operations Management
Special features of the book include: "This Chapter at Work," an introduction to each chapter's content "Chapter Outlines," to make it easier to find essential information "Hotel Terminology at Work," extensive definitions of important ...