International Network of Public Libraries
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International Network of Public Libraries: Quality management in public libraries
By Conny Ang, Internationales Netzwerk öffentlicher BibliothekenInternational Network of Public Libraries: Quality management in public libraries
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International Network of Public Libraries: Quality management in public libraries
By Ute Klaassen, Internationales Netzwerk öffentlicher Bibliotheken, Chris WiersmaTheir approach is highly practice-oriented; case studies present especially successful solutions. This series is an innovative resource for public library professionals.
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International Network of Public Libraries
By Sue Sutherland, Internationales Netzwerk öffentlicher Bibliotheken, Nicola CampbellQUALITY MANAGEMENT IN PUBLIC LIBRARIES Ute Klassen , Gütersloh City Library , Germany Chris Wiersma , Gronigen Public Library , The Netherlands Summary 1 Introduction A first glimpse of the subject — What is the problem ?
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International Network of Public Libraries: The Organization, Performance, and Cost Accounting System of the Paderborn City Library
By Internationales Netzwerk öffentlicher Bibliotheken, Dieter Kranstedt, Jörg WiemersVOLUME 2 Foreword I QUALITY MANAGEMENT IN PUBLIC LIBRARIES Ute Klassen , Gutersloh City Library , Germany Chris Wiersma , Gronigen Public Library , The Netherlands Summary 1 Introduction A first glimpse of the subject What is the ...
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International Network of Public Libraries: Fundraising
By Internationales Netzwerk öffentlicher Bibliotheken, Madeleine Aalto, Trevor KnightOrganizational change in a public library / Nicola Campbell and Sue Sutherland ; Strategic management for better customer services in public libraries / Kay Poustie — v . 2. Quality management in public libraries / Ute Klaassen and ...
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International Network of Public Libraries: The role of public libraries in the media society
By Internationales Netzwerk öffentlicher Bibliotheken, Arend FlemmingInternational Network of Public Libraries: The role of public libraries in the media society
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International Network of Public Libraries
By Sue Sutherland, Nicola CampbellThis acclaimed set of six volumes provides public librarians with a bookshelf of practical information about library management, customer service, marketing, and fundraising.