In this fascinating text, John Hayes addresses this significant workplace issue by examining the nature of interpersonal skill: the goal-directed behaviours used in face-to-face interactions in order to achieve desired outcomes.
John Hayes examines the nature of interpersonal skills - the goal-directed behaviours that we use in face-to-face interactions in order to achieve desired outcomes.
Providing systematic coverage of all aspects of dealing with people face to face, this text demonstrates how basic skills can be applied to work activities and situations. It provides extensive...
Interpersonal Skills at Work
John Hayes examines the nature of interpersonal skills - the goal-directed behaviours that we use in face-to-face interactions in order to achieve desired outcomes.
Interpersonal Skills at Work