Dean R. Spitzer, Transforming Performance Measurement: Rethinking the Way We Measure and Drive Organizational Success (New York: AMACOM, 2007). 2. Dean R. Spitzer, Transforming Performance Measurement: Rethinking the Way We Measure and ...
Revolutionary in performance management, this work demonstrates a new way of breaking performance measures into key result indicators, performance indicators, and key performance indicators.
This is a straightforward and practical book that clearly explains what 'key performance indicators' are and how they should be used as part of an integrated performance improvement strategy." —Dr.
KEY PERFORMANCE INDICATORS FOURTH EDITION "This book, already a performance measurement classic, firmly establishes David Parmenter as the 'King of the KPIs'.
KPI projects entail some risk, but this book works to minimize that risk by arming stakeholders with the tools and information they need up front.
... and The Leading-Edge Manager's Guide to Success (all from Wiley). He can be contacted via parmenterQwaymark.co.nz. His website, www.davidparmenter.com, contains many implementation toolkits, papers, articles, and freeware that will ...
This text identifies and describes the most powerful financial and non-financial KPIs.