Built upon the strength and proven experience of well-known authors and examiners for the Malcolm Baldrige Award, this text presents the fundamental principles and historical foundations of total quality with an emphasis on high-performance ...
James R. Evans, William M. Lindsay. Copyright 2013 Cengage Learning All Rights Reserved May not be ... O'Dell, Karla, and C. Jackson Grayson, Jr. If Only We Knew What We Know. New York: Free Press, 1999. Ohio Quality and Productivity ...
Built upon the strength and proven experience of well-known authors and examiners for the Malcolm Baldrige Award, this text presents the fundamental principles and historical foundations of total quality with an emphasis on high-performance ...
MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 11E helps you learn on your terms. This edition presents the latest developments in the field as you examine fundamental principles, criteria and the historic underpinnings of total quality.
Managing for Quality and Performance Excellence
Prepare for success in quality management today with this leading text's focus on the fundamental principles and emphasis on high performance management practices, such as those reflected in the Baldrige Criteria.
Managing for Quality and Performance Excellence
Managing for Quality and Performance Excellence
Prepare for success in quality management today with this leading text that focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria.
Managing for Quality and Performance Excellence
Managing for Quality and Performance Excellence
Prepare for success in quality management today with this leading text that focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria.
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