Quality

  • Quality: Pearson New International Edition
    Quality: Pearson New International Edition
    By Donna C. Summers

    Each chapter includes abundant case studies that show how quality tools and techniques can be combined to resolve real customer issues. This edition offers a more global view and includes at least one service industry example per chapter.

  • Quality: Pearson New International Edition
    Quality: Pearson New International Edition
    By Donna C. Summers

    Each chapter includes abundant case studies that show how quality tools and techniques can be combined to resolve real customer issues. This edition offers a more global view and includes at least one service industry example per chapter.

  • Quality
    Quality
    By Donna C. S. Summers

    For courses in Quality, Quality Improvement and Quality Assurance. Filled with a wide-range of industry examples, this book takes an applied approach that teaches the why and how behind quality assurance and statistical process control.

  • Quality: Domains and Dimensions
    Quality: Domains and Dimensions
    By S. P. Mukherjee

    Gupta, V. K., & Sagar, R. (1993). Total quality control using PC's in an engineering company. International Journal of Production Research, 31(1), 161–172. Hotelling, H. (1947). In Eisenhart et. al. (Ed.), Multivariate quality control ...

  • Quality: From Plato to Performance
    Quality: From Plato to Performance
    By Peter Dahler-Larsen

    Especially in the arts, music, and literature, quality assessments require connoisseurship (Eisner 1976). Quality inscriptions come in the form of reviews. Reviews have genre characteristics and are performances in themselves.

  • Quality: A Critical Introduction
    Quality: A Critical Introduction
    By John Beckford

    Finally, Oakland assumes the involvement of all people through communication, teamwork and participation, ... Figure 10.2 Ten points for senior management: John S. Oakland professional staff for certain processes and these interact with ...

  • Quality: A Critical Introduction
    Quality: A Critical Introduction
    By John Beckford

    ... K. (1980) QC Circle Koryo, QC Circle Headquarters, Japan Ishikawa, K. (1985) What Is Total Quality Control? ... Butterworth Heinemann, London Oakland, J. & Morris, P. (2011) TQM: A Pictorial Guide for Managers, Routledge, ...

  • Quality: Its Definition and Measurement As Applied to the Medically Ill
    Quality: Its Definition and Measurement As Applied to the Medically Ill
    By Ivan Barofsky

    New York NY: Russell Sage Foundation, Rutgers University Press. Carnap R. (1956). Meaning and Necessity: a Study in Semantics and Modal Logic. Chicago, Ill: University of Chicago Press. Cella D. (1995). Measuring quality of life in ...

  • Quality: From Customer Needs to Customer Satisfaction
    Quality: From Customer Needs to Customer Satisfaction
    By Bo Bergman, Bengt Klefsjö

    This work introduces quality management and methodology at an undergraduate level. Divided into five parts, it offers a comprehensive review of the subject. The first part discusses the quality concept...

  • Quality
    Quality
    By Kathleen E. McCormick, Janet H. Sanders

    ... Bud Loftus, in the mid-1970s to address the issues of safety relating to sterility of the large volume parenteral (LVP) market. The first testing activities focused on the processes involved in the manufacture of the LVPs but quickly ...