Designed to enable students to recognize the cornerstones of creating and sustaining organizational effectiveness, this text is based on key quality initiatives, including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, ...
Quality Management: Definitions, Concepts and Key Theorists
This direct, straightforward book provides readers with material that focuses on making the theories and principles of total quality practical and useful.
W. Edwards Deming's philosophies on quality are woven into this text. This text is one of a few quality control texts which adopt Shewhart's and Deming's view of control charts.
Quality Management: Tools and Methods for Improvement
This direct, straightforward book provides material that focuses on making the theories and principles of total quality practical and useful in a real-world setting. Up-to-date and comprehensive, it coversallof the...
Gordon, Joseph M. (2002) Six Sigma Quality for Business and Manufacture, Elsevier, Amsterdam. Hahn, Gerald J., Doganaksoy, Necip and Hoerl, Roger (2001) The evolution of six sigma, pp. 496-512, in The Quality Yearbook 2001, Cortada, ...
An instructor's manual and a set of PowerPoint transparencies are available to supplement the text.
The book describes the most important quality management tools (e.g. QFD, Kano model), methods (e.g. FMEA, Six Sig-ma) and standards (e.g. IS0 9001, ISO 14001, ISO 27001, ISO 45001, SA8000). It reflects recent developments in the field.
Whether you are lab staff, production staff, part of a quality team, or a brewmaster wearing many hats, this book will help you develop a comprehensive program that will grow with your brewery and help ensure quality processes along the ...
In the past, when goods and services were simpler, measurement of quality was self-evident. As business became more complicated, so too did the implementation of quality management and our ability to measure it.
... coa ing, usage 139–140; fundamentals 139; involvement, impact 144; needs, usage 140 Toyota Production System (Ohno) 135 TQM: A Pictorial Guide for Managers (Oakland) 124 traditional legitimate authority 49 training: importance 113; ...
This book explores quality management from a project management perspective, based on the author’s long experience of teaching and practicing, including the implementation and operation of quality management systems within various types ...
Written for staff who manage quality in breweries of all types and sizes -- new and established alike -- this book affords an understanding of how quality management is intertwined at all levels of the operation.
Designed to enable readers to recognize the cornerstones of creating and sustaining organizational effectiveness, the First Edition is based on key quality initiatives including Six Sigma, the Malcolm Baldrige National...
A direct, straightforward text, this title provides students with material that focuses on making the theories and principles of total quality practical and useful in a real-world setting.
This book provides comprehensive insights into all these aspects.
The book describes the most important quality management tools (e.g. QFD, Kano model), methods (e.g. FMEA, Six Sig-ma) and standards (e.g. IS0 9001, ISO 14001, ISO 27001, ISO 45001, SA8000). It reflects recent developments in the field.
Quality Management
Manual sobre cómo implementar un programa de Gestión de Calidad Total (TQM- Total Quality Management), con el fin de mejorar el producto, el servicio y el rendimiento laboral; se analizan ocho fundamentos TQM, diferentes estrategias de ...