We conclude this section by applying the method to the six vendors studied in Weber and Desai (1996). Table 5.1 presents the data. The input is price per unit, and the outputs are percentage of late deliveries and percentage of rejected ...
However, the Brockett, Cooper, Shin and Wang (1998) approach identifies technical or mix inefficiencies and distinguishes these from congestion components via (9.7). We observe that the use of (9.5) may result in different congestion ...
Quantitative Models for Performance Evaluation and Benchmarking: Data Envelopment Analysis with Spreadsheets and DEA Excel Solver
This book is based upon the author’s years of research and teaching experiences. It is difficult to evaluate an organization’s performance when multiple performance metrics are present.
The difficulties are further enhanced when the relationships between the inputs and the outputs are complex and involve unknown tradeoffs. This book introduces DEA as a multiple-measure performance evaluation and benchmarking tool.