This is the essential book for mediation teachers, students, and practitioners." —Carrie Menkel-Meadow, professor of law and director, Georgetown-Hewlett Program in Conflict Resolution and Problem Solving, Georgetown University Law Center
Provides mediators and other professionals who use mediationsuch as lawyers, therapists, and personnel managerswith comprehensive, step-by-step instruction in effective dispute resolution strategies.
Lincoln, W. F. Mediation: A Transferable Process for the Prevention and Resolution of Racial Conflict in Public Secondary Schools. New York: American Arbitration Association, 1976. Lincoln, W. F. “Presenting Initial Positions.
The Mediation Process: Practical Strategies for Resolving Conflict
Winning Techniques for Every Situation In this long-awaited, expanded edition, mediation Expert Christopher Moore presents a detailed, step-by-step account of how to use mediation to resolve conflicts of all kinds....
What are the 5 steps of mediation?