If Faye says, “We should just talk to each other when there's a problem,” but in the past she's slammed doors, zoom in to details — HOW and WHEN do they want to talk to each other? 8.6 ZOOm-OuT QueSTiOnS • What policy changes might ...
A standard model for effective mediation and conflict resolution, now in an updated fourth edition, can be used in diverse environments. Original.
The field of mediation has expanded dramatically since Friends Conflict Resolution Programs published the original Mediator�s Handbook in 1982, the first "how-to" mediation manual available to the public. Since then,...
Experienced mediators take you step-by-step through the mediation process, offering strategies to apply in particular contexts and valuable tips to help develop and enhance skills.
The Mediator's Handbook: Advanced Practice Guide for Civil Litigation
Practical handbook which provides guidelines on how to develop and improve mediation skills for beginners and experienced mediators. Techniques and skills outlined are applicable to all types of disputes including...
The Mediator's Handbook
The mediation process is explained in simple steps applicable to all forms of dispute and clearly outlines the required skills, techniques and strategies, especially communication skills.
This is a second generation handbook from which every mediator can benefit."- Stephen B. Goldberg, Northwestern University School of Law