Total Quality Management and Operational Excellence
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Total Quality Management and Operational Excellence: Text with Cases
By John S. Oakland, Robert J. Oakland, Michael A. TurnerThe notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1988.
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Total Quality Management and Operational Excellence: Text with Cases
By Robert James Oakland, John S. Oakland, Michael A. Turner"The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989.
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Total Quality Management and Operational Excellence: Text with Cases
By John S. OaklandThe notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989.
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Total Quality Management and Operational Excellence: Text with Cases
By John S. Oakland, Robert J. Oakland, Michael A. TurnerThe notion of 'Quality' in business performance has exploded since the publication of the first edition of this classic text in 1989.
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Total Quality Management and Operational Excellence: Text with Cases
By John S. OaklandText with Cases John S. Oakland ... Quality guru John Oakland's famous TQM model, in many ways a precursor to these frameworks, has evolved to become the ultimate holistic overview of performance improvement strategy.
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Total Quality Management and Operational Excellence
By Suzana Leitão Russo, Ville Isoherranen, Adan Valles-ChavezTotal Quality Management and Operational Excellence