Training is the process of transmitting TQM knowledge and skills in a classroom setting or in a structured setting on the job . In practice , the distinction between the two is often blurred . Both are ways to introduce new knowledge in ...
Further, the book provides a complete framework for the implementation of TQM in engineering educational institutions. This book will be of interest to students, teachers, and researchers of education and management studies.
Total Quality Management in Higher Education
If you want to improve quality, save money and provide better services to your customers, this book is for you.
If you want to improve quality, save money and provide better services to your customers, this book is for you.